At Daily Accent, operated by Zentromart Innovations Private Limited, we are dedicated to providing a smooth, reliable, and stress-free shopping experience. In this document, “we,” “our,” and “us” refer to Zentromart Innovations Private Limited, while “you,” “your,” and “user” refer to our valued customers. This Shipping and Delivery Policy explains how we process, handle, and deliver orders placed through our platform. By completing a purchase, you acknowledge and agree to the terms outlined below.
We currently deliver to all serviceable pin codes across India. At present, we do not provide international shipping.
Orders are usually processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation.
Once your order has been processed, you will receive a confirmation email containing all relevant details.
Our standard delivery timeframe is 3–8 business days, ensuring your selected products reach you promptly and securely.
If a delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept the parcel, the package will be returned to our warehouse.
Customers may contact us to request a re-delivery once the issue is resolved.
If your order arrives damaged, please inform our customer support team within 48 hours of receiving the package and include clear photographic evidence.
In the rare event that a shipment is lost in transit, we will arrange a replacement or process a refund after verifying the matter with our courier partner.
For any questions or assistance related to shipping and delivery, please contact us at zentromartinnovationspvtltd@gmail.com
We appreciate your trust in us and look forward to ensuring every delivery reaches you seamlessly and on time.