Return and Refund Policy  

At Daily Accents, operated by Zentromart Innovations Private Limited, we are dedicated to providing you with a smooth, transparent, and reliable shopping experience. In this document, “we,” “our,” and “us” refer to Zentromart Innovations Private Limited, while “you,” “your,” and “user” refer to our valued customers. By purchasing from our website, you agree to the return and refund terms outlined below. If you wish to return an item, please review the following guidelines to ensure a simple and efficient process.  

Eligibility for Returns  

To qualify for a return, please ensure that:    

The product is unused, unwashed, and in its original condition, with all tags, labels, and packaging intact.    

All accessories, labels, and boxes are returned in their original form.    

Items that have been worn, cleaned, altered, or damaged after delivery are not eligible for return.    

Return requests must be raised within 48 hours of receiving your order. To initiate a return, please contact our customer service team within this timeframe.    

Products not meeting these requirements will not be accepted.  

How to Initiate a Return  

Step 1: Submit a Request    
Send an email to zentromartinnovationspvtltd@gmail.com with your Order ID and a brief explanation of your reason for return.    

Step 2: Provide Supporting Photos    
If the product received is damaged, defective, or incorrect, attach clear photos of the issue to help us process your request quickly.    

Step 3: Follow Return Instructions    
Once your request is reviewed and approved, we will share detailed instructions on how to return your product.    

Note: Returns that do not meet the above criteria may be declined.  

Refund Process and Timeline  

After your returned item reaches us, our team will inspect it to ensure compliance with the return conditions.    

Once approved, your refund will be processed within 5–7 business days and credited to your original payment method.    

You will receive a confirmation email once the refund is successfully completed.  

Partial Refunds  

In rare cases where an item partially meets our return policy requirements (for example, minor damage or missing packaging), a partial refund may be issued at our discretion.  

Damaged, Defective, or Incorrect Items  

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery. Attach clear photos or videos highlighting the issue to help us investigate and resolve it promptly through replacement or refund.  

Need Assistance?  

If you have any questions or require help with your return or refund, please reach out to our support team at: zentromartinnovationspvtltd@gmail.com  

Thank you for shopping with Daily Accents. Your satisfaction is our priority, and we are always here to make your experience effortless and enjoyable.